About us

1.0 GENERAL

1.1. “ProMed Supplies”, is a DIVISION of "Pro+med Ltd" which is an incorporated New Zealand company. All “ProMed Supplies” website activities come under New Zealand legal jurisdiction.

1.2. “ProMed Supplies” is committed to following fair business practices. To this end we assure customers that the operation of this website follows the Model Code for Consumer Protection in Electronic Commerce published by the New Zealand Ministry of Commerce, and that we faithfully observe our obligations as set out by the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.

2.0 PRICING

2.1. Prices displayed on “ProMed Supplies” website are subject to change without notice. Prices for items on an order are fixed once your order has been accepted. Subsequent price changes either up or down will not be retroactively applied to accepted orders.

Prices may be adjusted for any reason and may vary at any time.

All prices are quoted in New Zealand Dollars on the website and in any other correspondence.

2.2 "ProMed Supplies" a DIVISION of "Pro+Med" LIMITED which is GST registered. GST No. 64-825-259

3.0 COPYRIGHT

"ProMed Supplies" asserts the right to the copyright of all aspects of the website, except the trademarks, slogans, logos or designs of the products displayed.

4.0 FAULTY OR DAMAGED GOODS

4.1 Whenever possible, “ProMed Supplies” website will undertake to replace any goods damaged prior to delivery. “ProMed Supplies” website will undertake to replace any faulty goods. Damaged or faulty goods will be either repaired or replaced at the discretion of “ProMed Supplies”. Where repair or replacement of damaged or faulty goods is not possible a full refund will be issued for the value of the damaged goods. Damaged and faulty goods must be returned to “ProMed Supplies” in accordance with our returns policy.

5.0 ORDER CANCELLATION

5.1 Though “ProMed Supplies” website will endeavour to supply orders placed and accepted on this website, order placement and acceptance do not constitute an obligation on “ProMed Supplies” website to supply. “ProMed Supplies” website reserves the right to cancel any order without notice. “ProMed Supplies” obligations will be limited to protections provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

5.2. In event of any cancelled order, cheque or direct debt payments will be refunded in accordance with the Consumer Guarantees Act 1993. In the event that credit card payment is processed for a cancelled order, refunds will processed in accordance with the Consumer Guarantees Act 1993.

5.3 Customers who wish to cancel any order must notify “ProMed Supplies” website by email by 10am on the next business day following the date of order.

6.0 RETURNS

6.1 The “ProMed Supplies” website will only accept returns for the following:

Goods with manufacturing faults

Goods supplied incorrectly

7.0 SUBMISSIONS

7.1 Any submissions between "ProMed Supplies" and any customer is to be treated as a submission to "ProMed Supplies". By making any submission to "ProMed Supplies" you are granting "ProMed Supplies" absolute use of the material, ideas, materials, suggestions, concepts or comments and transferring ownership of ideas to "ProMed Supplies". "ProMed Supplies" is not required to name the customer, compensate the customer or reward the customer in any way, unless required by law.

8.0 DISCLAIMER

8.1 "ProMed Supplies" provides this site on an as-is basis and makes no representations of any kind for the operation of the web site, as well as for all information, products, materials and services as associated. To the extent of permissible law, we disclaim all warranties and representations. "ProMed Supplies" does not warrant that any information available on the "ProMed Supplies" website is accurate, current or complete.

8.2 "ProMed Supplies" is not liable in any way for any damages arising from the use of this site. This limitation of liability applies to damages of any kind, including direct, indirect and incidental, loss of income, profit, data, property and claims by third parties.

8.3 "ProMed Supplies" makes no warranty that the site will meet your requirements. The site will be uninterrupted, timely, secure or free of errors. The quality of products will meet or match your expectations any software issues will be rectified.

10.0 DELIVERY POLICY

10.1 Delivery charges are calculated and added to your order after you enter your delivery location and before you enter your payment details. You get to see the full charge before completing your purchase. We delivery anywhere within New Zealand and estimated delivery times are using between 2 - 5 working days depending on the weight of stock and warehouse stock availability. Some isolated area's may require additional delivery time. Delivery times are based from the received payment time.

11.0 MODIFICATION OF TERMS OF USE

11.1 "ProMed Supplies" reserves the right to modify these terms of use at any time without notice "ProMed Supplies" accepts no liability or responsibility as a result of these changes.

General

Any information about you collected through this web site is used exclusively for the purpose of processing orders, improving your shopping experience, and to communicate with you regarding products, services and promotions. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes. We will store any information that you provide securely and will not sell or release it to any other business or person. “ProMed Supplies” will not be responsible or liable for any loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of or any information you may send to us in any connection with this website. If you have any questions regarding our Privacy Policy, please contact us at sales#promedsupplies.co.nz *. ( See below for use of # )

Privacy & Security

The “ProMed Supplies” website uses standard SSL (Secure Socket Layer) and encryption technology to ensure that any credit card information passing over the internet during transactions is secure. Credit Card Payments are made through third-party gateway providers who use today's standard SSL and encryption technology.

Email Addresses

Here at "ProMed Supplies" we believe it is our highest duty to ensure your email addresses are kept private and only used by "ProMed Supplies" for the purpose of assisting sales, answering enquiries and promotional purposes. These email addresses will not be sold, traded or otherwise given to a third party. Any automatically generated promotional type emails can be opted out of easily via your account page.

Use of Cookies

Cookies are tiny files that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make surfing easier for you by saving your preferences while you're at our site. We never save passwords, credit card information or personal information in cookies, we do store the items in your shopping cart if you leave the site and then return. The use of cookies is an industry standard and you'll find them at most major websites. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent.

We may also allow third parties to collect statistical data from our site using their persistent cookies. However these cookies do not capture information that can personally identify you. They are only used to measure the effectiveness of our site for our own internal purposes.

* Please note that you need to replace the # in the email address above to @. We use the # character to avoid spam.